Our Team

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Ian R. Lazarus, FACHE
President & CEO

Ian is the President & CEO of Creato Performance Solutions (www.creato.com), a company that supplies leadership development, performance improvement training, and hosted solutions to assist companies in their pursuit of operational excellence. This follows a successful career in management that included long-term employment with Voluntary Hospitals of America, Kaiser Permanente, and McKesson. His last corporate […]

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John Delmatoff
Senior Associate Partner

John Delmatoff is a seasoned business executive who has garnered a national reputation for highly innovative and creative problem-solving and he has made a significant contribution to the growth and success of a number of health care organizations across the country for over 40 years. In his past life, as Chief Executive Officer of First […]

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Tiffany Davis
Senior Associate Partner

Ms. Davis brings 15+ years of experience to Creato with expertise in quality improvement methodologies, continuum of care integration, program design and project management. Her professional career began in clinical and laboratory research environments at Henry Ford Health System in Detroit, MI. Her publications in these areas focus on improvements in the treatment of insomnia […]

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Wendy Novicoff, Ph.D
Senior Associate Partner

Wendy Novicoff is a certified Six Sigma Master Black Belt. She is an Associate Professor in the Departments of Public Health Sciences and Orthopaedic Surgery in the University of Virginia (UVA) School of Medicine. She teaches quality and performance improvement methodologies to medical students, residents, and fellows in the School of Medicine, including the Masters […]

Glenn Doherty

Glenn Doherty
Associate Partner

Glenn began his career as a Lean Six Sigma Black Belt serving as an internal consultant to large healthcare organizations. His work focused on inpatient throughput, surgical optimization, ED crowding, quality, and cost reduction. During his time as a Black Belt, Glenn recognized that sourcing, cleaning, staging, analysis, and interpretation of data was a recurring […]

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Brad Whittaker
Associate Partner

Brad is a statistics-centric process-improvement Executive, with over 30 years’ experience, and 14 years focused on Life Sciences, having a track record of implementing self-sustaining improvement foundations while mobilizing Leaders and Teams on Systems and Processes quantitatively validating and improving the critical few variables impacting their metrics. He was certified as a Six Sigma Master […]

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Jonathon Lee Andell
Associate Partner

Jonathon Andell guides organizations toward world-class quality by expertly applying and integrating the philosophies and tools of Lean, Six Sigma, and the Baldrige criteria. A broad base of consulting skills includes: development and administration of training classes, coaching problem solvers and executives, statistical and analytical problem solving, facilitation and team building, executive consulting, organizational development, […]

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Neil Thomas Beyersdorf
Associate Partner

Being passionate about increasing corporate profitability while improving and enhancing customer experience, Neil Beyersdorf has over two decades of continuous improvement management and leadership experience among Fortune 100 companies from multiple industries including automotive manufacturing, financial services, high tech, utilities, and the Department of Defense. As a certified Lean Six Sigma Master Black Belt, Neil […]

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Darren Dolcemascolo
Associate Partner

Darren Dolcemascolo is an internationally recognized lecturer, author, and consultant. As Sr. Partner and co-founder of EMS Consulting Group, he specializes in productivity and quality improvement through the application of Lean and Six Sigma strategies in healthcare, manufacturing, office, and other service environments. Some of the clients for whom he has worked include CalOptima, Caterpillar, […]

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Nishat Khan
Associate Partner

Nishat is a Business excellence professional with 25+ years experience in problem solving and process improvement in medical device manufacturing, healthcare, computer hardware, software engineering, system availability, customer service, manufacturing, supply chain and spare parts logistics. He served as engineering manager and director at Siemens, DEC/HP, Sun, Kaiser, Abbott and others. He is a leader […]

Dave Neuweiler

Dave Neuweiler
Associate Partner

Dave Neuweiler is an instructional designer and producer of eLearning programs, with over 30 years of experience in training and education. Dave started as a technical trainer in the late 1980’s for Wells Fargo Alarm Services, using the Criterion-Referenced Instruction model of instructional design to create lesson plans and training materials. From there, Dave became […]

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