Video

Tool-of-the-Month Club: The Histogram

When it comes to creating a snapshot of process performance that illustrates the “Voice of the Process,” there may be no better tool than the histogram. More than this, the histogram is the starting point for discussions about Capability, a Six Sigma metric. In this session we will share various ways to create the histogram, how to effectively interpret the output, and how to leverage the information contained within it.

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Getting the Right People on the Bus

As a follow-up to our program “Successful Change begins with Emotionally Intelligent Leadership,” we take a deeper dive into the social and behavioral elements that define Emotionally Intelligent Leaders from others in their orbit. We will dissect a common model for describing where people fall on the EQ spectrum and discuss ways that you can leverage EQ to create more productive and harmonious relationships. We will also look at how to apply this model to selecting individuals most likely to succeed in change management initiatives, and how to assist others to come along for the ride.

FREE RESOURCE: As part of this program, we’ll offer an article in PDF that you can use as the basis for educating internally.

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The ABC’s of Problem Solving: A3, Basic Tools & Change Management

In this program will explain how problem solving drives transformational change, demystify the “A3“ approach, and introduce simple tools and strategies to take charge of your efforts to drive the change in culture you wish to see in your organization.

Participants will learn:

  • How Problem Solving drives Cultural Transformation
  • Problem Solving Methodologies Including A3 Approach
  • How to Properly Define a Problem, Grasp the Situation, and Avoid Falling into Problem Solving Pitfalls
  • Selected Basic Tools for Determine Root Cause Including 5 Why’s, Fishbone, and other tools to support Project Portfolio Management (PPM)

Free Tool Offered: A Fishbone Diagram tool that converts output into a Pareto Chart.

Got 30 sec? Learn the business case for PPM
Got 60 sec? Learn the business case for COMPASS®