Lean and Six Sigma are improvement methods that have contributed to making products and services better, faster and cheaper. But how do they work, what makes the methods similar, and what makes them different? Moreover, how can you begin applying these concepts in your daily work? We will demystify Lean and Six Sigma, share simple definitions and demonstrate simple applications, and introduce tools and exercises that you can bring to your own teams as the first step in producing great results.
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Tool-of-the-Month Club: The IMR Chart
The Individuals and Moving Range Chart is one of the most powerful tools to understand how your process is performing over time. An IMR Chart can reveal shifts, trends, cycles as well as other information necessary to understand how your process is performing. The IMR Chart is an important baselining tool to understand if a process is meeting expectations. It can also help to understand the impact of interventions you may have planned.

Tool-of-the-Month Club: The Critical to Quality (CTQ) Tree
The CTQ Tree is the foundation of many process improvement methodologies including PDSA, Lean and Six Sigma. In this program we share the tool, illustrate its use, and share case study examples.
Participants will receive a tool from the COMPASS® Quality Management System corresponding with the topic of this program. Each TOTM program is designed to last 45 minutes or less. If you miss this program and view the recording, you may receive the tool by sending your request to info@creato.com.
Complete the entire series and receive an official Certificate of Completion.