Lean and Six Sigma are improvement methods that have contributed to making products and services better, faster and cheaper. But how do they work, what makes the methods similar, and what makes them different? Moreover, how can you begin applying these concepts in your daily work? We will demystify Lean and Six Sigma, share simple definitions and demonstrate simple applications, and introduce tools and exercises that you can bring to your own teams as the first step in producing great results.
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Getting the Right People on the Bus
As a follow-up to our program “Successful Change begins with Emotionally Intelligent Leadership,” we take a deeper dive into the social and behavioral elements that define Emotionally Intelligent Leaders from others in their orbit. We will dissect a common model for describing where people fall on the EQ spectrum and discuss ways that you can leverage EQ to create more productive and harmonious relationships. We will also look at how to apply this model to selecting individuals most likely to succeed in change management initiatives, and how to assist others to come along for the ride.
FREE RESOURCE: As part of this program, we’ll offer an article in PDF that you can use as the basis for educating internally.
Tool-of-the-Month Club: The Critical to Quality (CTQ) Tree
The CTQ Tree is the foundation of many process improvement methodologies including PDSA, Lean and Six Sigma. In this program we share the tool, illustrate its use, and share case study examples.
Participants will receive a tool from the COMPASS® Quality Management System corresponding with the topic of this program. Each TOTM program is designed to last 45 minutes or less. If you miss this program and view the recording, you may receive the tool by sending your request to info@creato.com.
Complete the entire series and receive an official Certificate of Completion.