Lean and Six Sigma are improvement methods that have contributed to making products and services better, faster and cheaper. But how do they work, what makes the methods similar, and what makes them different? Moreover, how can you begin applying these concepts in your daily work? We will demystify Lean and Six Sigma, share simple definitions and demonstrate simple applications, and introduce tools and exercises that you can bring to your own teams as the first step in producing great results.
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The ABC’s of Problem Solving: A3, Basic Tools & Change Management
In this program will explain how problem solving drives transformational change, demystify the “A3“ approach, and introduce simple tools and strategies to take charge of your efforts to drive the change in culture you wish to see in your organization.
Participants will learn:
- How Problem Solving drives Cultural Transformation
- Problem Solving Methodologies Including A3 Approach
- How to Properly Define a Problem, Grasp the Situation, and Avoid Falling into Problem Solving Pitfalls
- Selected Basic Tools for Determine Root Cause Including 5 Why’s, Fishbone, and other tools to support Project Portfolio Management (PPM)
Free Tool Offered: A Fishbone Diagram tool that converts output into a Pareto Chart.
Tool-of-the-Month Club: The Histogram
When it comes to creating a snapshot of process performance that illustrates the “Voice of the Process,” there may be no better tool than the histogram. More than this, the histogram is the starting point for discussions about Capability, a Six Sigma metric. In this session we will share various ways to create the histogram, how to effectively interpret the output, and how to leverage the information contained within it.