The CTQ Tree is the foundation of many process improvement methodologies including PDSA, Lean and Six Sigma. In this program we share the tool, illustrate its use, and share case study examples.
Participants will receive a tool from the COMPASS® Quality Management System corresponding with the topic of this program. Each TOTM program is designed to last 45 minutes or less. If you miss this program and view the recording, you may receive the tool by sending your request to info@creato.com.
Complete the entire series and receive an official Certificate of Completion.
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“Successful Change Begins With Emotionally Intelligent Leadership”
70% of change initiatives fail. Most often, these failures are due to poor performance by leadership.
In this training, we’ll examine why taking an emotionally intelligent approach to leadership can mean the difference between a successful change initiative and one that fails.
Emotionally intelligent leaders are better able to understand how different people adapt to change. These leaders can more effectively address the challenges and issues associated with any change and build greater trust among team members. Greater trust will overcome many of the obstacles associated with change.
You’ll understand that any organizational change is an emotional event. By recognizing what emotions are in play, the emotionally intelligent leader can better manage the change process.
You’ll leave with a greater appreciation of the value of emotionally intelligent leadership and how it can positively impact change at any level in the organization.
This program is offered several times a week. Click Registration to find next available program.
“Which Projects to Fund & Manage when all are Critical”
You’ll learn how to:
- Establish a rational, disciplined way to determine a project’s viability
- Explain the benefits of Project Portfolio Management (PPM)
- Assess the capabilities of hosted solutions to support profitable PPM
Opportunities for improvement everywhere you look. Imperatives for improved performance, too. How do you determine how to “do things right, and do the right things?”
Join us for a look into the power of democratizing ideation and automating improvement through Project Portfolio Management.
FREE RESOURCE: This training offers a free template for purpose of vetting project opportunities. Details shared during training.
This program is offered several times a week. Click Registration to find next available program.