The CTQ Tree is the foundation of many process improvement methodologies including PDSA, Lean and Six Sigma. In this program we share the tool, illustrate its use, and share case study examples.
Participants will receive a tool from the COMPASS® Quality Management System corresponding with the topic of this program. Each TOTM program is designed to last 45 minutes or less. If you miss this program and view the recording, you may receive the tool by sending your request to firstname.lastname@example.org.
Complete the entire series and receive an official Certificate of Completion.
In this session we will discuss how and why Kaizens have been such an effective vehicle for change. We will share the requirements for planning and executing successful Kaizen events, and offer a step-by-step guide to your first Kaizen event. If you’ve already led these events, we bet you’ll gain some useful tips from this training.
If you have never led a Kaizen, you’ll leave this training confident in your ability to introduce this approach to your organization. Run enough Kaizen events and you will create a Kaizen culture that can take you and your organization to new heights.
FREE RESOURCE: This training offers a free Kaizen Tool Kit. Details shared during training.
This program is offered several times a week. Click Registration to find next available program.
As a follow-up to our program “Successful Change begins with Emotionally Intelligent Leadership,” we take a deeper dive into the social and behavioral elements that define Emotionally Intelligent Leaders from others in their orbit. We will dissect a common model for describing where people fall on the EQ spectrum and discuss ways that you can leverage EQ to create more productive and harmonious relationships. We will also look at how to apply this model to selecting individuals most likely to succeed in change management initiatives, and how to assist others to come along for the ride.
FREE RESOURCE: As part of this program, we’ll offer an article in PDF that you can use as the basis for educating internally.