The CTQ Tree is the foundation of many process improvement methodologies including PDSA, Lean and Six Sigma. In this program we share the tool, illustrate its use, and share case study examples.
Participants will receive a tool from the COMPASS® Quality Management System corresponding with the topic of this program. Each TOTM program is designed to last 45 minutes or less. If you miss this program and view the recording, you may receive the tool by sending your request to firstname.lastname@example.org.
Complete the entire series and receive an official Certificate of Completion.
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Launching & Managing Successful Improvement Projects
We describe the 5 critical steps to identifying and managing successful improvement projects, and will demonstrate online tools that support the journey. We also include an end-to-end case study project with fully illustrated and completed tools. This is a project that nearly every large organization will need to complete at some point!
FREE RESOURCE: Free tools and templates for project work will be offered to those participating in this program.
Building a Kaizen Culture
In this session we will discuss how and why Kaizens have been such an effective vehicle for change. We will share the requirements for planning and executing successful Kaizen events, and offer a step-by-step guide to your first Kaizen event. If you’ve already led these events, we bet you’ll gain some useful tips from this training.
If you have never led a Kaizen, you’ll leave this training confident in your ability to introduce this approach to your organization. Run enough Kaizen events and you will create a Kaizen culture that can take you and your organization to new heights.
FREE RESOURCE: This training offers a free Kaizen Tool Kit. Details shared during training.