The CTQ Tree is the foundation of many process improvement methodologies including PDSA, Lean and Six Sigma. In this program we share the tool, illustrate its use, and share case study examples.
Participants will receive a tool from the COMPASS® Quality Management System corresponding with the topic of this program. Each TOTM program is designed to last 45 minutes or less. If you miss this program and view the recording, you may receive the tool by sending your request to info@creato.com.
Complete the entire series and receive an official Certificate of Completion.
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More Videos
Tool-of-the-Month Club: Project Selection
Opportunities for improvement everywhere you look. Imperatives for improved performance, too. How do you succeed to not only “do things right,” but also “do the right things?”
Join us for a look into the power of democratizing ideation and automating improvement through Project Portfolio Management.
In this video we:
- Explain the benefits of Project Portfolio Management (PPM)
- Compare manual vs automated ideation and project selection
- Establish a rational, disciplined way to determine a project’s viability
Request a free Project Selection tool after the completion of this program.
Tool-of-the-Month Club: The IMR Chart
The Individuals and Moving Range Chart is one of the most powerful tools to understand how your process is performing over time. An IMR Chart can reveal shifts, trends, cycles as well as other information necessary to understand how your process is performing. The IMR Chart is an important baselining tool to understand if a process is meeting expectations. It can also help to understand the impact of interventions you may have planned.