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Tool-of-the-Month Club: Fishbone & 5-Why’s Analysis

The Fishbone is a powerful tool for revealing root causes, and putting them into logical categories for purposes of further study. The Fishbone is a powerful analytical tool and great for brainstorming sessions. Even if you feel you understand the fundamentals of the Fishbone, this program will demonstrate how to take this tool to the next level! Ever considered transforming a Fishbone into a Pareto Chart? We’ll show you how!

The 5 Why’s is our first foray into analytical tools to help reveal the root cause of performance problems. Even if you feel you understand the foundation of the 5 Why’s, you’ll learn ways to adapt the tool beyond its traditional application by moving your inquiry in different directions. The 5 Why Tool is an excellent group brainstorming tool.

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The ABC’s of Problem Solving: A3, Basic Tools & Change Management

In this program will explain how problem solving drives transformational change, demystify the “A3“ approach, and introduce simple tools and strategies to take charge of your efforts to drive the change in culture you wish to see in your organization.

Participants will learn:

  • How Problem Solving drives Cultural Transformation
  • Problem Solving Methodologies Including A3 Approach
  • How to Properly Define a Problem, Grasp the Situation, and Avoid Falling into Problem Solving Pitfalls
  • Selected Basic Tools for Determine Root Cause Including 5 Why’s, Fishbone, and other tools to support Project Portfolio Management (PPM)

Free Tool Offered: A Fishbone Diagram tool that converts output into a Pareto Chart.

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Tool-of-the-Month Club: The IMR Chart

The Individuals and Moving Range Chart is one of the most powerful tools to understand how your process is performing over time. An IMR Chart can reveal shifts, trends, cycles as well as other information necessary to understand how your process is performing. The IMR Chart is an important baselining tool to understand if a process is meeting expectations. It can also help to understand the impact of interventions you may have planned.

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