We describe the 5 critical steps to identifying and managing successful improvement projects, and will demonstrate online tools that support the journey. We also include an end-to-end case study project with fully illustrated and completed tools. This is a project that nearly every large organization will need to complete at some point!
FREE RESOURCE: Free tools and templates for project work will be offered to those participating in this program.
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Getting the Right People on the Bus
As a follow-up to our program “Successful Change begins with Emotionally Intelligent Leadership,” we take a deeper dive into the social and behavioral elements that define Emotionally Intelligent Leaders from others in their orbit. We will dissect a common model for describing where people fall on the EQ spectrum and discuss ways that you can leverage EQ to create more productive and harmonious relationships. We will also look at how to apply this model to selecting individuals most likely to succeed in change management initiatives, and how to assist others to come along for the ride.
FREE RESOURCE: As part of this program, we’ll offer an article in PDF that you can use as the basis for educating internally.
Lean vs. Six Sigma: Better, Faster, Cheaper
Lean and Six Sigma are improvement methods that have contributed to making products and services better, faster and cheaper. But how do they work, what makes the methods similar, and what makes them different? Moreover, how can you begin applying these concepts in your daily work? We will demystify Lean and Six Sigma, share simple definitions and demonstrate simple applications, and introduce tools and exercises that you can bring to your own teams as the first step in producing great results.