In this program will explain how problem solving drives transformational change, demystify the “A3“ approach, and introduce simple tools and strategies to take charge of your efforts to drive the change in culture you wish to see in your organization.
Participants will learn:
- How Problem Solving drives Cultural Transformation
- Problem Solving Methodologies Including A3 Approach
- How to Properly Define a Problem, Grasp the Situation, and Avoid Falling into Problem Solving Pitfalls
- Selected Basic Tools for Determine Root Cause Including 5 Why’s, Fishbone, and other tools to support Project Portfolio Management (PPM)
Free Tool Offered: A Fishbone Diagram tool that converts output into a Pareto Chart.
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The CTQ Tree is the foundation of many process improvement methodologies including PDSA, Lean and Six Sigma. In this program we share the tool, illustrate its use, and share case study examples.
Participants will receive a tool from the COMPASS® Quality Management System corresponding with the topic of this program. Each TOTM program is designed to last 45 minutes or less. If you miss this program and view the recording, you may receive the tool by sending your request to firstname.lastname@example.org.
Complete the entire series and receive an official Certificate of Completion.
The Individuals and Moving Range Chart is one of the most powerful tools to understand how your process is performing over time. An IMR Chart can reveal shifts, trends, cycles as well as other information necessary to understand how your process is performing. The IMR Chart is an important baselining tool to understand if a process is meeting expectations. It can also help to understand the impact of interventions you may have planned.