Video

The ABC’s of Problem Solving: A3, Basic Tools & Change Management

In this program will explain how problem solving drives transformational change, demystify the “A3“ approach, and introduce simple tools and strategies to take charge of your efforts to drive the change in culture you wish to see in your organization.

Participants will learn:

  • How Problem Solving drives Cultural Transformation
  • Problem Solving Methodologies Including A3 Approach
  • How to Properly Define a Problem, Grasp the Situation, and Avoid Falling into Problem Solving Pitfalls
  • Selected Basic Tools for Determine Root Cause Including 5 Why’s, Fishbone, and other tools to support Project Portfolio Management (PPM)

Free Tool Offered: A Fishbone Diagram tool that converts output into a Pareto Chart.

Interested to have us train your team? Contact Us

More Videos

woman at laptop

Launching & Managing Successful Improvement Projects

We describe the 5 critical steps to identifying and managing successful improvement projects, and will demonstrate online tools that support the journey. We also include an end-to-end case study project with fully illustrated and completed tools. This is a project that nearly every large organization will need to complete at some point!

FREE RESOURCE: Free tools and templates for project work will be offered to those participating in this program.

man pointing at light board

Tool-of-the-Month Club: Fishbone & 5-Why’s Analysis

The Fishbone is a powerful tool for revealing root causes, and putting them into logical categories for purposes of further study. The Fishbone is a powerful analytical tool and great for brainstorming sessions. Even if you feel you understand the fundamentals of the Fishbone, this program will demonstrate how to take this tool to the next level! Ever considered transforming a Fishbone into a Pareto Chart? We’ll show you how!

The 5 Why’s is our first foray into analytical tools to help reveal the root cause of performance problems. Even if you feel you understand the foundation of the 5 Why’s, you’ll learn ways to adapt the tool beyond its traditional application by moving your inquiry in different directions. The 5 Why Tool is an excellent group brainstorming tool.

Got 30 sec? Learn the business case for PPM
Got 60 sec? Learn the business case for COMPASS®