CHC Signs Agreement With Loma Linda

Scottsdale, Arizona

Creato and Loma Linda University Medical Center – Murrieta (LLUMC) have signed a formal agreement whereby Creato will provide performance improvement consulting services to LLUMC utilizing the Lean and Six Sigma methodologies. Six Sigma is a leading process improvement methodology used by world-class companies to achieve significant improvements in quality, service, productivity and customer satisfaction. It uses a variety of sophisticated statistical tools and skills, integrated with a standardized methodology, to measure, analyze, improve and control processes.

“We are delighted to include LLUMC among the growing number of organizations in the healthcare industry that are taking a positive step toward improved performance,” notes Ian R. Lazarus, Creato’s Principal and Founder. “This move will position Loma Linda to operate efficiently and in compliance with the demands of the Accountable Care Act. But most of all, it will result in greater patient safety and satisfaction.”

Under the terms of the agreement, CHC will perform projects at LLUMC while assisting staff to learn the new methodologies. According to separate studies by the American College of Healthcare Executive (ACHE) and the American Society for Quality (ASQ), about 46% of U.S. hospitals have used Six Sigma methods in some capacity. Leading healthcare institutions are finding it useful in overcoming challenges not satisfied by traditional quality improvement initiatives.

Creato recently evaluated the impact from Lean and Six Sigma initiatives including 10 clients, over 10 years and across 150 projects. The study demonstrated a return on investment of 7:1.

About Loma Linda University Medical Center – Murrieta: LLUMC-Murrieta opened its doors on April 15, 2012 and is serving southern California’s fastest growing region in southwest Riverside County. LLUMC-Murrieta brings to the region the first and only faith-based healthcare facility.

LLUMC-Murrieta is the first and only hospital in the region to create an accredited tumor board, which is the cornerstone for providing comprehensive and personalized care for patients fighting cancer. Other key services include neurosurgery, neurology, diagnostic imaging, wound and hyperbaric medicine, comprehensive rehabilitation services, spine institute, pain management, outpatient behavioral medicine care, radiation oncology, orthopedic surgery, advanced GI procedures and services, and a family birthing center.

About Creato: Creato Performance Solutions has been providing technologies and training to support corporate performance improvement for over 20 years. Today, Creato is a leading provider in the U.S. of Lean and Six Sigma deployment, and Project Portfolio Management products including the COMPASS® Quality Management System. Their combined classroom and online training programs are available a variety of other channel partners across the U.S. A recent study of 150 projects completed by Creato clients over the past 10 years revealed an average return on investment of 7:1.

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