Creato Client Receives Texas Award for Performance Excellence

Methodist is first health care system in South Texas to achieve quality award

San Antonio, Texas (March 12, 2014)—Methodist Healthcare has been selected to receive the Texas Award for Performance Excellence (TAPE) from the Quality Texas Foundation, representing the highest level of quality an organization can achieve in the state of Texas. Methodist Healthcare is the first and only health care system in South Texas and the third organization in San Antonio to receive the TAPE award since the inception of the award in 1994. "The training support Creative Healthcare provided us was essential to our performance improvement program," noted Ken Davis, MD, Chief Medical Officer at the system.

Utilizing the same criteria and process as the Malcolm Baldrige National Quality Award, the Texas Award for Performance Excellence is an annual recognition of Texas organizations that have achieved performance excellence and have applied outstanding quality principles in their day-to-day operations. TAPE winners are role model organizations demonstrating exceptional performance in all areas of organizational management - leadership, strategic planning, customer focus, measurement, analysis and knowledge management, workforce focus, operations focus and results.

"This award is a validation of the hard work our employees, physicians, volunteers and board members have accomplished over the past years in Methodist Healthcare's journey to excellence," stated Jaime Wesolowski, President and CEO, Methodist Healthcare. "Our commitment to quality and process improvement enables us to provide better service and outcomes to our patients and that is what drives us to be nothing less than excellent," continued Wesolowski.

Methodist Healthcare will receive the award at the Texas Quest for Excellence Conference on June 23, in Addison, Texas.

About TAPE:

Administered by the Quality Texas Foundation, the Texas Award for Performance Excellence was established in 1993. The award is open to government, education, health care, non-profit and other businesses. These organizations go through a rigorous application process where quality and performance excellence must be demonstrated on a variety of measures including: organizational leadership; strategic planning; focus on customers; measurement, analysis and knowledge management; workforce focus; process management; and results.

Methodist Healthcare System – Journey to Excellence

Methodist Healthcare System of San Antonio began as Methodist Hospital, chartered in 1955 by the United Methodist Church. Since that time, Methodist Healthcare has grown to what is now the largest health care provider in South and Central Texas with 27 facilities, including nine acute care hospitals serving over 90,000 inpatients and 390,000 outpatients annually, expanding its vision of world class health care to San Antonio and 26 surrounding counties.

Methodist's ownership structure is a 50/50 co-ownership between not-for-profit Methodist Healthcare Ministries and for-profit Hospital Corporation of America (HCA) which is a truly unique business model for health systems in the country. With equal partnership control, Methodist Healthcare assures a dynamic balance in its mission: serving humanity to honor God by providing exceptional and cost-effective health care accessible to all. Methodist Healthcare Ministries broadens Methodist Healthcare's community outreach through its services to the underserved and dollars to community organizations and to its own clinics; Methodist Healthcare Ministries has provided over $500 million to the community since its inception in 1995.

Led by a culture of Methodist Excellence, the nearly 9,000 staff and volunteers combined with a medical staff of over 2,500, dedicate themselves to continuous quality improvement by committing to live by the mission, vision and values known as "Methodist Excellence."

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