Creato and Lily Hospital Enter Into Agreement

Creato and Lily Hospital enter into agreement to deploy the COMPASS Quality Management System

San Diego, California (March 21, 2014)—Creato announced today that Lily Hospital has agreed to deploy the COMPASS Quality Management System as part of a comprehensive, system-wide effort to implement quality control and performance improvement programs across the enterprise. COMPASS is Creato's proprietary quality management system designed specifically for healthcare organizations. The decision by Lily Hospital to implement COMPASS follows from a series of commitments made by the organization's leadership to embrace empirically based methods for improving the quality of services they offer. Lily Hospital is located in the Delta State of Nigeria.

The COMPASS system was designed based on a successful product created originally for the manufacturing industry and now in use across over 4500 users in over 150 companies. The design philosophy behind both products is to create a line of sight between management and individuals responsible for improvement work. The application also includes robust tools to support Lean, Six Sigma and related performance improvement initiatives.

"We are excited to add COMPASS to our growing capabilities in performance improvement," notes Dr. A. A. Okogun, Chief Executive Officer at the hospital. "This application will help us to fully leverage the capabilities of our people to take our organization to the next level in quality improvement."

As part of the deployment, COMPASS will be made available to the organization's Performance Improvement Department, management, and select individuals who will use COMPASS to identify and prioritize improvement opportunities, and to access online tools to satisfy the demands of improvement projects. COMPASS will also be used in tandem with training that Lily Hospital has planned for individuals to learn and apply the Lean and Six Sigma methodologies.

About Creato: Creato Performance Solutions ( has been providing technologies and training to support corporate performance improvement for nearly 20 years. Today, Creato is a leading provider of Lean and Six Sigma deployment, and Project Portfolio Management products including the COMPASS® Quality Management System. Their combined classroom and online training programs are available through the American Society for Quality (ASQ), and a variety of other channel partners across the U.S. A recent study of 150 projects completed by Creato clients over the past 10 years revealed an average return on investment of 7:1.

About Lily Hospitals:Lily Hospital is a multi-specialty healthcare organization in Warri Delta State, Nigeria, and the first hospital in Nigeria to receive the NIS ISO 9001:2000 QMS award in 2009, and the 9001:2008 QMS certification in 2011. With 48 beds currently, the hospital plans an additional 12 beds in its Warri location, and is opening a new hospital in June 2014 in a region about 100 km from its current facility. The organization has made a formal commitment to continuous quality improvement through application of the Lean and Six Sigma methodologies, with the vision to provide multi-locational healthcare services of the highest quality across Nigeria, including both primary and advanced levels of care.

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